Last updated: March 2026
1. Acceptable Use
By using Vianella, you agree to provide accurate information and to use our AI-driven tools only for legitimate real estate business purposes.
2. Service Hours
Our operations and support teams are available Monday through Friday, from 8:00 AM to 5:00 PM Florida Time (EST/EDT). Please note that we do not provide 24/7 technical support or service monitoring. Inquiries sent outside these hours will be addressed on the next business day.
3. AI Content and Accuracy
Vianella provides AI-generated content and financial projections. These outputs are intended for informational and qualification purposes only. We do not guarantee the financial accuracy of projections or the conversion of leads.
4. Third-Party Integrations
Our service integrates with platforms like Meta (Facebook/Instagram), Google, and WhatsApp. You are responsible for complying with the terms and policies of these third-party providers when using Vianella.
5. Limitation of Liability
Vianella is provided 'as is'. We are not liable for any business decisions made based on AI output or for service interruptions that occur outside of our designated business hours.